Customer Care Center

RUSH provides rapid delivery of computer technology and equipment, nationwide and around the world. Wherever you are, you can count on RUSH to accommodate your business technology requirements.

Technical Support

Are you having a problem with computer equipment?

RUSH certified technicians are available to help resolve technical issues.

Please call us at (800) 455-5445 (M-F, 6:30 AM to 5:00 PM PST), or email our support staff.

Rental or Purchase Returns

To return a rented or leased item, or to obtain a list of accessories shipped with your rented or leased item, contact us.

Please ensure you return all accessories, manuals and software. This ensures you will not be charged for missing items.

To return purchased equipment, call us at (800) 455-5445 (Mon.-Fri. 6:30 a.m. to 5:00 p.m. PST), and ask for a Return Merchandise Authorization (RMA). This ensures we can match your equipment to your account and credit you correctly.

Please have the item asset number ready. If not , we can find your records using our RUSH order number or your purchase order number.

Billing

For invoice questions, email us or call (800) 455-5445, toll-free, Monday – Friday, 6:30 a.m. to 5:00 p.m., Pacific Time.

If you have the asset number(s), the RUSH order number or your purchase order number, we can serve you more efficiently.

If you have suggestions regarding how we can improve our service, please email us here with your ideas.