DEDICATED SUPPORT FROM RUSH

Help & Support

Most dock issues can be solved by ensuring that the cables are all plugged into the correct ports.  Many Lenovo docks, in particular, have 2 USB-C ports but only the one in the back with the laptop symbol above it can be used to connect your dock to the laptop. Using the wrong port to connect to the laptop could lead to issues such as USB devices and monitors not working when those are connected to the dock.

Directly above the lens, you will see a tiny shutter that you can slide to the right to open the camera.

Your VPN/Citrix is not managed by RUSH Computer Rentals. Please reach out to your company’s IT team for assistance with those issues before contacting RUSH. If they are unable to assist or resolve, please give us a call so we can help investigate further.

Unfortunately, we cannot recover your password. If your company issued the computer to you, contact the appropriate department in your company. However, if they are unable to assist, please contact us to issue a replacement.

If your company issued the computer to you, please reach out to the appropriate person who will need to contact sales and place a new order.

On the desktop of most laptops, you can find a handy guide. If a custom image was installed on your laptop and the file is not there, you can find it here.

Unfortunately, RUSH only rents to businesses, educational, or government entities. However, we do sell used equipment here.